World Buyers Contact Information
IMPORTANT - PLEASE READ ALL OF THE FOLLOWING PRIOR TO REGISTERING ON THE SITE: NOTE: We no longer authorize sales from Amazon, its affiliates sites or feeds. You must register for an account and be approved prior to requesting product data. WE DO NOT OFFER DROP SHIP SERVICES OF ANY KIND. If you do not remember your login, try your email address as the Username and your zip code plus the world "buyer" as your password. If that does not work, please call 800 996 7531 and ask for the website department. Call 800.996.7531 and ask for the Website staff at Ext. 105 or 106 with any questions you may have regarding the site, product details, check-out process etc.
Ordering Online: Placing orders on our website is the preferred method and helps streamline order processing.
Non-Website Orders can be phoned in, emailed to firstname.lastname@example.org or Faxed to 760.734.4448. Phone Orders: Please have your order ready with your selected item numbers.
New Customer Registration on Website: Click on Account, complete new account form and submit. Then Email your resale permit to email@example.com or fax to (760) 734 4448 Attention Registrations.
Claims Processing: All claims must be submitted within 10 days of receipt of order. Download the claim form below. Please list if wrong item, wrong quantity and be specific about the description of the damage if any. A Simple Cell Photo is required for damaged products. Single or group cell photo is fine showing each item. Product returned at your discretion and not in original condition and/or priced will not receive credit. Claims take 7-10 business days to process.
Email your claim form to firstname.lastname@example.org . Customer Service will contact you to follow-up. If you are not able to email, then Fax to 760.734.4448.